open:wp6:start
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| open:wp6:start [2017/12/08 12:54] – viljoen | open:wp6:start [2017/12/08 14:11] (current) – viljoen | ||
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| This task includes: | This task includes: | ||
| - | * An assessment of the existing structures and tools operating at a national level and the relationship with the SKA SRCs, and an analysis of current adopted best practices and standards for service management, including IT service management and security incident management. | + | * An [[open: |
| * An analysis of applicable standards and best practices for federated service management. | * An analysis of applicable standards and best practices for federated service management. | ||
| * A recommendation of an operational architecture and core set of FitSM processes necessary for running service management in the e-Infrastructures network. | * A recommendation of an operational architecture and core set of FitSM processes necessary for running service management in the e-Infrastructures network. | ||
open/wp6/start.1512737662.txt.gz · Last modified: 2017/12/08 12:54 by viljoen