Differences

This shows you the differences between two versions of the page.

--- public:lta_faq [2018-07-10 09:48] – Marco Iacobelli
+++ public:lta_faq [2018-07-10 09:50] – Marco Iacobelli
@@ Line 3: / Line 3: @@
 This page is targeted at users who want to learn more on the LOFAR LTA (Long Term Archive).
 It should answer the most common questions and provide help in case of difficulties in data retrieval.
-If the information on this page did not succeed to solve any issues you may encounter, please submit a support request to the [[https://support.astron.nl/rohelpdesk|Radio Observatory helpdesk]] as detailed [[http://astron.nl/radio-observatory/submit-support-request/jira-ro-helpdesk-ticketing-system|here]](Please [[[lta_faq#i_want_to_contact_science_support_what_information_should_i_include|read this]] before you do!).
+If the information on this page did not succeed to solve any issues you may encounter, please submit a support request to the [[https://support.astron.nl/rohelpdesk|Radio Observatory helpdesk]] as detailed [[http://astron.nl/radio-observatory/submit-support-request/jira-ro-helpdesk-ticketing-system|here]] (Please [[[lta_faq#i_want_to_contact_science_support_what_information_should_i_include|read this]] before you do!).
 =====Questions=====
@@ Line 13: / Line 13: @@
   * **Q**: [[lta_faq#What is an appropriate amount of data to retrieve?|What is an appropriate amount of data to retrieve?]]
   * **Q**: [[lta_faq#What is all this SRM/staging stuff about?|What is all this SRM/staging stuff about?]]
-  * **Q**: [[lta_faq#Do I //have// to make new requests via the web catalog?|Do I //have// to make new requests via the web catalog?]]
+  * **Q**: [[lta_faq#Do I have to make new requests via the web catalog?|Do I have to make new requests via the web catalog?]]
   * **Q**: [[lta_faq#There are different ways to download. Which one is the best?|There are different ways to download. Which one is the best?]]
   * **Q**: [[lta_faq#My downloads are too slow. What can I do?|My download speeds are too slow. What can I do?]]
@@ Line 68: / Line 68: @@
 Usually, you don't have to worry about the details. But be aware, that data retrieval is a two-step procedure: 1) preparation for download ('staging') and 2) the download itself. Also, take care not to request [[lta_faq#what_is_an_appropriate_amount_of_data_to_retrieve?| too much data at the same time.]]
-=== Do I //have// to make new requests via the web catalog? ===
+=== Do I have to make new requests via the web catalog? ===
 In principle, yes, this is the only supported procedure, at the moment. There are development versions of programming interfaces, with which it is possible to query the catalog and talk to the staging service, e.g. from scripts. But these are not generally made available, unsupported and still in development. If you are an 'expert user', are self-dependent enough to figure out how to work with this, and have a good reason, please contact the [[https://support.astron.nl/rohelpdesk|Radio Observatory helpdesk]] for some instructions and an emphatic admonition to take extra care.