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dragnet:cluster_support [2017-08-17 23:46] – [Shipping and Return] who to work with amesfoort | dragnet:cluster_support [2017-08-29 11:09] (current) – [Failing Components] add smartd restart ansible command amesfoort | ||
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==== Failing Components ==== | ==== Failing Components ==== | ||
- | After initial post-delivery replacements, | + | After initial post-delivery replacements, |
- | Our vendor wants defective hard drives to be reported via their support | + | For up to 20 drives, our vendor wants defective |
+ | (instead of by e-mail). | ||
+ | For the service we did so far, we don't need service credits | ||
+ | Log in, then: | ||
+ | * Click on one of the support call links at the bottom of the page. E.g. for hard drives: | ||
+ | * Verify shipping address for return parts, then fill in: | ||
+ | * ClusterVision machine tag: 150037 | ||
+ | * Your machine reference: drg02 drg12 drg16 | ||
+ | * Hard Disk Brand: TOSHIBA | ||
+ | * Hard Disk Model: MC04ACA400E | ||
+ | * Hard Disk Serialnumbers: | ||
+ | * Number of Hard Disks with Failures: 3 | ||
+ | * Linux Kernel Version: '' | ||
+ | Hardware Settings: | ||
+ | | ||
+ | - Is the disk part of an array on a dedicated hardware RAID controller?: | ||
+ | - Have you tried to fully re-provision the software onto the disk?: yes | ||
+ | Fault Description - Please use this part for all disks.: | ||
- | Other defective components can be reported via the support site or by e-mail. Please also provide some " | + | [root@drg02 ~]$ smartctl |
+ | smartctl 6.2 2013-07-26 r3841 [x86_64-linux-3.10.0-229.el7.x86_64] (local build) | ||
+ | Copyright (C) 2002-13, Bruce Allen, Christian Franke, www.smartmontools.org | ||
+ | |||
+ | === START OF INFORMATION SECTION === | ||
+ | Device Model: | ||
+ | [...] | ||
+ | Error 647 occurred at disk power-on lifetime: 7064 hours (294 days + 8 hours) | ||
+ | When the command | ||
+ | |||
+ | After command completion occurred, registers were: | ||
+ | ER ST SC SN CL CH DH | ||
+ | -- -- -- -- -- -- -- | ||
+ | 40 41 98 70 ea 28 40 Error: UNC at LBA = 0x0028ea70 = 2681456 | ||
+ | |||
+ | | ||
+ | CR FR SC SN CL CH DH DC | ||
+ | -- -- -- -- -- -- -- -- ---------------- | ||
+ | 60 08 98 70 ea 28 40 00 20d+14: | ||
+ | ef 90 03 00 00 00 a0 00 20d+14: | ||
+ | ef 10 02 00 00 00 a0 00 20d+14: | ||
+ | 27 00 00 00 00 00 e0 00 20d+14: | ||
+ | ec 00 00 00 00 00 a0 00 20d+14: | ||
+ | |||
+ | Error 646 occurred at disk power-on lifetime: 7064 hours (294 days + 8 hours) | ||
+ | When the command that caused the error occurred, the device was active or idle. | ||
+ | [...] | ||
+ | |||
+ | [SMART info for each drive] | ||
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You may continue working, send the same command to the next drive, or even reboot. The drive will continue when no other requests are there. An extended test may take many hours. Afterwards, you can show the S.M.A.R.T. information again to see the result, but if a failure threshold was exceeded, our '' | You may continue working, send the same command to the next drive, or even reboot. The drive will continue when no other requests are there. An extended test may take many hours. Afterwards, you can show the S.M.A.R.T. information again to see the result, but if a failure threshold was exceeded, our '' | ||
+ | To run a sudo command for all drives on all '' | ||
+ | #!/bin/sh | ||
+ | hostname; smartctl --test=long /dev/sda; smartctl --test=long /dev/sdb; smartctl --test=long /dev/sdc; smartctl --test=long /dev/sdd | ||
+ | mark it executable and run it via ansible as superuser: | ||
+ | $ chmod 755 $HOME/ | ||
+ | $ ansible workers -b -K -f 25 -a ' | ||
+ | then type your password once. | ||
+ | |||
+ | To restart all smartd services, run: | ||
+ | $ ansible alldragnet -b -K -f 25 -a ' | ||
== Upon Drive Failure == | == Upon Drive Failure == | ||
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For disk replacement, | For disk replacement, | ||
+ | The '' | ||
==== Overview Examples of mdadm and lsblk ==== | ==== Overview Examples of mdadm and lsblk ==== |