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public:lta_faq [2023-02-17 09:17] – Updated broken link Hanno Holties | public:lta_faq [2023-02-17 10:48] (current) – Hanno Holties | ||
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=== I did not receive a mail notification that my data is ready for retrieval! Has my request gone lost? === | === I did not receive a mail notification that my data is ready for retrieval! Has my request gone lost? === | ||
- | After you got a notification that your requests was scheduled, it is in our database and there' | + | After you got a notification that your requests was scheduled, it is in our database and there' |
It is not alarming when your request did not finish in 24 hours, even when your last request finished within 10 minutes. In urgent cases or if you did not receive a notification after 48 hours, please contact the [[https:// | It is not alarming when your request did not finish in 24 hours, even when your last request finished within 10 minutes. In urgent cases or if you did not receive a notification after 48 hours, please contact the [[https:// |